Office Administrator / Customer Service Coordinator
Full Time • West Chicago
Responsive recruiter
Benefits:
- 401(k)
- Opportunity for advancement
- Training & development
Voda Cleaning & Restoration – Chicago West
📍 In-Person | West Chicago, IL
🕘 Full-Time
📍 In-Person | West Chicago, IL
🕘 Full-Time
About Voda Cleaning & Restoration
Voda Cleaning & Restoration is a fast-growing national brand with over 130 locations nationwide, and we are proud to be bringing Voda to Illinois for the first time. Our Chicago West location is focused on delivering a new level of clean, exceptional customer service, and doing the job the right way — every time.
As we grow, we’re looking for a reliable, organized, and customer-focused professional to help support our daily operations and be a key part of building our local business from the ground up.
About the Role
This role is the administrative backbone of our operation. You’ll be the first point of contact for many customers, helping manage leads, scheduling, communication, and internal coordination. This is an in-person position based out of our West Chicago office and offers strong growth potential as the business scales.
If you enjoy helping people, staying organized, and being part of a fast-paced, service-driven environment, this could be a great fit.
Key Responsibilities
- Respond to incoming leads (calls, emails, online inquiries)
- Schedule jobs and coordinate calendars for technicians
- Deliver high-level customer service before, during, and after jobs
- Assist with sales follow-up and customer communication
- Support vendor and referral partner relationships
- Help with social media posting and basic local marketing efforts
- Maintain organized job records, notes, and documentation
- Provide general administrative support to ownership and operations
What We’re Looking For
- Strong customer service and communication skills
- Comfortable speaking with customers and handling follow-ups
- Some sales, service, or administrative experience preferred
- Highly organized and detail-oriented
- Confident using computers, email, and scheduling software
- Reliable, professional, and able to work independently
- Positive attitude and willingness to grow with the company
Preferred (Not Required)
- Experience in home services, restoration, or scheduling/dispatch
- Familiarity with CRM systems or job scheduling tools
- Experience managing multiple priorities in a fast-paced environment
- Social media or marketing support experience
Compensation & Benefits
-
$20–$23/hour, based on experience
- Full-time, in-person role
- Performance-based bonus opportunities
- Clear growth path as the business expands
- Supportive, hands-on leadership
- Opportunity to help build a business from the ground up
Why Join Voda – Chicago West?
This is a chance to get in early with a growing local business backed by a national brand. You’ll have real responsibility, visibility, and the opportunity to grow into a larger role as the company expands.
Compensation: $20.00 - $23.00 per hour
Welcome to Voda Cleaning and Restoration!
Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives.
At Voda, we understand that a clean and safe environment is essential for human well-being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake.
What sets Voda Cleaning and Restoration apart?
- Cutting-edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state-of-the-art tools and equipment, making seemingly impossible tasks achievable.
- Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game.
- Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head-on and celebrate triumphs as one united force.
- Client-Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go-to experts for cleaning and restoration needs.
- Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress.
- Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth.
- Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish.
So, if you're ready to embark on a journey of impact and excellence, Voda Cleaning and Restoration welcomes you with open arms. Together, we will forge a brighter, cleaner future for our clients, our team, and the world around us.
Join us and be a part of something extraordinary! Apply now and become part of a greater mission!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.
(if you already have a resume on Indeed)
Or apply here.
Competitive Compensation
Career Advancement Opportunities
Fast Paced Work Environment
Health Benefit Options
Hands on Training for all skill levels